Accident Checklist

Let's say you have just had the misfortune of being involved in an auto accident. What should you do next? Here is a quick, step-by-step Accident Scene List to assist you in minimizing your stress and discomfort.

  • If it is clear, safe and legal, move all involved vehicles out of traffic.
  • Turn off the ignition on all vehicles involved.
  • Make a first aid check of all persons involved. Look around to see if anyone is in immediate danger or needs medical assistance. Avoid moving an injured person as it might seriously complicate the injury.
  • Call the police by dialing 911 for assistance and if necessary, have them dispatch emergency medical services.
  • Remove objects from the road that may cause further damage or risk to others.
  • Gather the names of all individuals who were in the vehicles during the accident as well as the people who witnessed the accident.
  • Make a quick diagram of where the vehicle occupants were seated and indicate the direction of travel and occupied road lanes. Also note the date, time, and weather conditions. Look around and gather information from any possible witnesses.
  • Be careful what you say - do not discuss "fault" or make statements about the accident to anyone but the police.
  • Exchange insurance company information and notify your insurance company immediately. This is important. If it is not convenient to contact your agent, telephone the nearest office.

Auto accidents are unexpected and stressful. Even the most careful drivers may be involved. If you are in an accident, stay calm, follow the steps listed above and call Gene Messer Collision Center of Lubbock. We'll help alleviate some of the stress that goes along with being in an auto accident and we'll work with your insurance company and repair your vehicle the right way - the first time, on time, every time.

Gene Messer Collision Center of Lubbock

Monday 8:00AM - 6:00PM
Tuesday 8:00AM - 6:00PM
Wednesday 8:00AM - 6:00PM
Thursday 8:00AM - 6:00PM
Friday 8:00AM - 6:00PM
Saturday 9:00AM - 12:00PM
Sunday Closed
Why choose Gene Messer Collision Center of Lubbock?
Towing

Our fleet of tow trucks offers quick and efficient towing services when your vehicle throws you an unexpected curve.

Coffee

Fuel up on freshly brewed coffee while our experts service your vehicle.

Bottled Water

Service customers are invited to stay happy and hydrated with unlimited bottled water.

WiFi

Customers are encouraged to bring along a mobile device and enjoy free high speed WiFi while you wait.

HDTVs

Kick back and catch up on your favorite shows while you wait, available on our HDTVs.

Business Center

Don’t miss a moment away from the office – take advantage of our service center to get work done while you wait.

Courtesy Shuttle

Have somewhere you need to be? Take advantage of our courtesy shuttle to get you where you need to go.

Soda

Break out the bubbly and enjoy complimentary soft drinks during your service appointment.

Comfortable Lounge

Kick back and relax in our customer lounge while we restore your vehicle to pre-accident condition.

Early-Bird Drop Off

Heading off to work before we open for the day? Minimize interruptions to your schedule by taking advantage of our early-bird drop off service.